Frequently Asked Questions
Does CHERI ASIA offer postage delivery throughout Malaysia?
Yes, CHERI ASIA offers postage delivery to every state in Malaysia.
How do I track my shipment?
A tracking number will be provided after the parcel has been shipped. Parcels can be tracked online using the courier service’s own website.
I would like to pay by bank transfer, but I don’t have an OCBC account or bank near me, are there any other accounts offered?
Unfortunately we only have one bank account to offer, however, payment can be transferred to our account through any bank using bank transfer.
Why is my shipment late?
Depending on the courier service, the shipment may take a little longer to be delivered during peak seasons. For any enquiries on the status of your shipment, you can contact customer service at: [email protected] and we shall help keep track of your parcel.